Support

We offer a number of ways to obtain help. You do not need to sign a contract to request service.

HELP CENTER PORTAL

– HAVE ACCOUNT –

If you already have an account in our help portal, simply log in and submit or update a ticket

HELP CENTER PORTAL

– NEW USER –

If you are new to our help portal, complete a short form to join and submit an issue

EMAIL SUPPORT

Email your issue to our support team with a simple form.

Once the ticket is reviewed and forwarded to the responsible party, we will contact you.

CALL US

(800) 598-5721

We answer our phones during business hours so no automated system or voicemail. After-hours calls are sent to voicemail and dispatched to our after-hours staff.

Remote Desktop Access

To access our TurboMeeting remote access tool in order to share your computer with a technician, click the following option:

Submit An Integration Form

Accessibility Adjustments

Accessibility Commitment Statement

At DTR Business Systems, we are committed to making our digital presence as accessible and inclusive as reasonably possible for all users, including individuals with disabilities. Our goal is to improve the usability of dtrbus.com and to support a more accessible experience for everyone, regardless of their abilities or the technologies they use.

Our Approach to Accessibility

We aim to align with the Americans With Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG), which define recognized standards for digital accessibility. While full compliance cannot always be guaranteed, we strive to implement improvements where feasible and regularly review accessibility-related aspects of this website. Accessibility is an ongoing process, and we are committed to improving the experience over time as technologies, standards, and user needs evolve.

Accessibility Features

To support accessibility, this website may utilize tools such as this accessibility toolbar. This interface provides users with a range of helpful features, including:

Adjustable text size and contrast settings
Highlighting of links and text for better visibility
Full keyboard navigation of the toolbar interface
Quick launch via keyboard shortcut: Alt + . (Windows) or ⌘ + . (Mac)

Please note the following:

The availability and effectiveness of these features depend on the website's configuration and ongoing maintenance.
While we strive to ensure accessibility, we cannot guarantee that every part of this website will be fully accessible at all times. Some content may be provided by third parties or affected by technical constraints beyond our immediate control.

Feedback and Contact

We welcome your feedback. If you experience any accessibility barriers or have suggestions for improvement, please contact us. We are committed to reviewing all inquiries and aim to respond within 3–5 business days. If you require assistance accessing any part of this website, we are happy to provide support through alternative channels upon request.

Select your accessibility profile

Vision Impaired Mode

Enhances website's visuals

Seizure Safe Profile

Clear flashes & reduces color

ADHD Friendly Mode

Focused browsing, distraction-free

Blindness Mode

Reduces distractions, improves focus

Epilepsy Safe Mode

Dims colors and stops blinking

Content Modules

Font Size

Default

Line Height

Default

Color Modules

Orientation Modules